Delivery

Same Day Dispatch

Orders received before 2.00pm will normally be dispatched the same day (excluding weekends and public holidays). Orders received after this time will normally be dispatched on the next working day.

Free Delivery on orders over £29.99

We offer free standard delivery on all products over £29.99. We will choose the best delivery method for your product and may choose more than one method per order.

Delivery Methods – UK Standard Delivery

Small items (less than 2Kg) will be sent via Royal Mail 2nd Class or Royal Mail 48.
Estimated delivery time is 3 working days from date of dispatch.

Larger items (2Kg and over) will be sent by MyHermes* or DPD*
*My Fab Dog reserve the right to use alternative couriers from time to time

Delivery Methods – UK Next Working Day Delivery

Small items (less than 2Kg) will be sent via Royal Mail Special Delivery Guaranteed by 1PM*
*My Fab Dog reserve the right to use alternative couriers from time to time.
This is a guaranteed by 1PM next working day delivery service. To use this service orders must be placed by 2pm.

Larger items (2Kg and over) will be sent on a Next Working Day service with MyHermes* or DPD*
*My Fab Dog reserve the right to use alternative couriers from time to time.
DPD will notify you via email (and SMS if you provide a mobile number) with an estimated time for your delivery. You can track your parcel and specify delivery instructions via the link contained in your despatch confirmation email. You can also track your delivery driver on a map in real time!
Service excludes weekends and public holidays.

Other Delivery Information

All delivery timescales are subject to product and delivery slot availability.

Responsibility cannot be taken for the wrong order, or non-delivery, resulting from incorrect information or addresses being provided. You may be responsible for the cost of delivery and the return of the goods in these circumstances.

Force Majeure

My Fab Dog shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

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My Fab Dog

Suite 2065
6 – 8 Revenge Road
Lords Wood Industrial Estate
Chatham
Kent
ME5 8UD

T: 01634 350026
E: stacie@myfabdog.co.uk

Copyright © 2020 My Fab Dog. All Rights Reserved.

Online Shop by Guko

My Fab Dog

Suite 2065
6 – 8 Revenge Road
Lords Wood Industrial Estate
Chatham
Kent
ME5 8UD

T: 01634 350026
E: stacie@myfabdog.co.uk

Copyright © 2020 My Fab Dog. All Rights Reserved.
Terms and Conditions | Privacy Policy

Online Shop by Guko